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Description

"Erlang C optimization personnel, call volume forecasts and more."
indir.biz Editor: Call Center at times do not lose time or money. Too much staff and expenses to go out of control. Your customers get mad because of long waiting queues and for a few staff.


Start with the staff levels Lokad Call Center Calculator desired service levels while optimizing call center to bring the full capacity to protect their profitability is one of the cornerstones .. Call center applications or from Excel to import data. Easy 1-click optimization staff report. Optimum number of operators with Erlang C formula into the search volumes to convert. Effects of these events will be manually call center personnel levels set the event I know.


Statistical or mathematical knowledge required. Lokad as a service to provide estimates. Estimates are made Lokad servers. To do so we constantly monitor and improve forecasting models have to do it yourself. Call Center Calculator 1.0.1322.0 download free Lokad can now.

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